Duties and taxes

DUTIES AND TAXES:

If you're in any of the locations below, we include the cost of duties and taxes in your order. The price you see at checkout is the price you pay and there are no additional delivery fees.

Import duties are not applicable if you’re ordering from within your own region, but you may need to pay VAT or local sales taxes, these are included at checkout.

Delivery to the US

If you’re a US customer ordering from one of our international brands or partner boutiques, US Customs may ask for your IRS, EIN or SSN number before authorizing delivery to your address. Don’t worry – you’ll usually have one week to provide this information before your order is returned to its original location for a refund.

Tracking your order

After you’ve placed an order, we’ll email you with all the details. Our brands and partner boutiques have 2 business days to process your order. Once your order is sent, you’ll receive an email with the tracking number. You can also track your order by heading to Orders & Returns in your account. If you've placed an order as a guest and want to track your order, enter your guest order details here

Depending on your location and selected delivery method, it can take 2 – 7 business days for your package to arrive. We always aim to deliver your package within the time specified, but sometimes there may be delays due to customs clearance or failed payments.

If you've shopped items from multiple locations, you may receive more than one package.

 

Made-to-order and customized items:

 

Due to the nature of made-to-order and customized items, manufacturing lead times may vary as your item is created specifically for you. For more information